Frequently Asked Questions

• Why can't I find the correct size furnace filter at my local home improvement store?
  The filter shipped with your Bryant unit is made from higher-quality materials than those of the disposable filters found in retail stores. For that reason, replacement Bryant filters can only be purchased through a Bryant dealer. However, keep in mind that some Bryant filters are reusable, and can be washed by hand in cold water.
  
• I need help troubleshooting a problem with my equipment.
  As your Bryant dealer we are your troubleshooting expert, and are glad to help you.
  
• Which Bryant equipment will best fit my home?
  There are many factors that affect the sizing and specifications of your system, including square footage, insulation, window surface and configuration, geographic location of your home, duct sizing and arrangement, and many others. Peck & Weis can perform an in-home load analysis to determine which equipment combinations will perfectly suit your home and your family's needs.
  
• What does my Bryant warranty cover?
  Under the standard factory warranty, Bryant covers the parts.. A warranty certificate was included with your homeowner information packet, and is specific to the model numbers, serial numbers and installation dates of your products. Contact Peck & Weis for more warranty details.
  
• What is the life expectancy of my unit?
  Dependable Bryant products are among the longest lasting heating and cooling products available. For your specific equipment, there are many variables that affect life expectancy, especially including the regularity of routine maintenance. Contact Peck & Weis for insight into the remaining lifespan of your system.